Terms of service

Who we are

smsyra is provided by Shri Radha Technologies (“we”, “us”). These terms are between us and the person or business that signs up (“you”). By creating an account or using smsyra, you accept them.

What smsyra is — and what it never does

smsyra is a sandbox for testing SMS. Your systems send requests to smsyra as if it were your SMS provider; smsyra answers like that provider, keeps the text so you can look at it, and checks it against the DLT templates you give it. smsyra never delivers any message to anyone. No text sent to smsyra reaches a phone, a carrier or an SMS provider.

Use it for testing only

• Use smsyra only for development, staging, continuous integration and other testing.
• Do not point production traffic at smsyra. Your real users would not receive their codes, alerts or messages. We are not responsible for any loss that comes from messages that were sent to smsyra and therefore never delivered.
• An answer from smsyra (“success”, a DLT result) is a test result. It is not a promise that a real provider or carrier will accept or deliver the same text.

Your account, workspace and keys

• Keep your password and API keys secret. You are responsible for what is done with them. Revoke a key you think has leaked.
• A workspace’s owners decide who is in it. Each person must have their own account.
• Give us a real email address: we send sign-in codes and important notices there.

What you send us

Test texts can contain phone numbers and other personal data. Use test data where you can. You must have the right to send us whatever you send, and you must not send anything unlawful. How we handle it is in the privacy policy.

Fair use

Don’t try to break into smsyra or other people’s workspaces, overload it on purpose, get around your plan’s limits, or use it to relay, store or test anything other than your own SMS flows. We may slow down, suspend or close an account that does.

Plans and payment

• Free costs nothing. Team is ₹999 a month or ₹9,990 a year, plus 18% GST, charged in advance through Razorpay.
• Team renews automatically until you cancel. Cancelling stops the next charge; Team stays on until the end of the period you paid for.
• Each plan has limits (texts a month, history, members, templates), listed on the pricing page. At a limit, texts are refused until the next cycle — never billed extra.
• Refunds: see the refund policy.

Your data

Your data is stored in India (Mumbai). Captured texts are kept for at most 30 days, then deleted. You can delete them sooner at any time. Details are in the privacy policy.

Availability and changes

We work to keep smsyra running and correct, but we don’t promise it will always be available or free of mistakes, and the DLT checks follow our reading of the rules, which may differ from a carrier’s. We may change smsyra and these terms; we will email owners before a change that matters reaches them.

Ending

You can stop using smsyra at any time and ask us to delete your account. We may suspend or end an account that breaks these terms, and will tell you why unless the law stops us.

Liability

As far as the law allows, we are not liable for indirect losses, and our total liability to you is limited to what you paid us in the 12 months before the claim.

Law

These terms are governed by the laws of India. The courts that hear disputes are to be confirmed in the final version.

Contact

Write to hello@smsyra.com.